Privacy Policy Mama Habesha
Company information
This is the website of Mamahabesha.com. Mama Habesha is part of MOG International BV. (hereinafter referred to as “Mama Habesha”, “Mamahabesha.com” or “we”). Our postal address is Postbus 52104, 3007 LC Rotterdam, The Netherlands. Our registration number at the Chamber of Commerce is 74458493.
Why we need your data
When you order something, we need your details to ensure that we can deliver your order. But we always handle your personal details with care. We take good care of them and keep them safe. We would like to tell you here what we do with your personal details and why we need them. If you have any questions after reading our privacy policy, please feel free to contact our customer service via the contact page.
Changes to this privacy policy
This privacy policy may change from time to time if new developments give reason to do so. The most current privacy policy can be found at www.mamahabesha.com. We recommend that you consult this privacy policy regularly, so that you are aware of these changes. You will always see the last modification date here:
This privacy policy was last modified on February 17, 2022.
We consider careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.
Requirements of privacy legislation
In our processing we adhere to the requirements of privacy legislation. This means, among other things, that:
• we clearly state for what purposes we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data needed for legitimate purposes;
• we first explicitly ask you for permission to process your personal data in cases where your permission is required;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to request access to, correction or deletion of your personal data.
Data Controller
Mama Habesha is responsible for the data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you consult this privacy policy regularly, so that you are aware of these changes.
Cookies
On Mamahabesha.com we use cookies. A cookie is a simple small file that is sent with pages of this website and Flash applications and is stored by your browser on the hard drive of your computer. The information stored in it can be sent back to our servers on a subsequent visit. In the cookie statement of Mamahabesha.com we explain which cookies are placed and for what purposes.
Use of personal data
When using our service, you leave certain data with us. This may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service that you have requested, or of which it is clear when provided that it is provided to us for processing.
What data we use
We use the following data for the purposes stated in this privacy statement:
• Name and address details
• Phone number
• Billing address
• Email address
• Payment details
• Date of birth
• Gender
• IP address
Register
For certain parts of our service you must first register. After registration we store the personal data you provided via the user name. We store this data so that you do not have to fill it in again every time and so that we can contact you in the context of the execution of the agreement, invoicing and payment and to provide an overview of the products and services that you have purchased from us.
Provision of data to third parties
We will not provide the data linked to your username to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or abuse of our website, we can hand over personal data to the competent authorities.
Your account
When you create an account, we will store your name, address, email address and phone number, which will be used to automatically populate the checkout information for future orders.
Data retention period
In general, we retain information about you for as long as we need it for the purposes for which we collect and use it. We are not legally required to retain it. We retain order information for up to 7 years for tax and accounting purposes. This information includes your name, email address and billing and shipping addresses. You can request to have your information deleted at any time by contacting our customer service.
Comments and ratings
We also store comments or reviews if you leave them.
Contact Customer Service
If you have questions and contact our customer service, we may make and keep notes.
Process order
When you place an order with us, we use your personal data to process it (think of payment and shipping information). If necessary for proper processing, we can also provide your personal data to third parties.
Commercial messages
In addition to the information on our website, we can inform you about our new products and services:
• by email
• via social media
Contact form and newsletter
We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address is automatically added to the list of subscribers.
Retention of data when contacted
If you fill out a contact form on the website or send us an email, the data you send us will be stored for as long as is necessary to fully answer and process it, based on the nature of the form or the content of your email.
Use of Mailchimp
We use Mailchimp software to manage our newsletters and newsletter subscribers and have entered into a data processing agreement with them. More information about Mailchimp's privacy policy can be found on this page: https://mailchimp.com/legal/privacy/
Location data
If necessary for the service, we may collect location data (GPS) from you. Your permission will be requested at that time.
Processing of location data by third parties
This (location) data can also be stored and processed by the provider of, for example, the navigation/map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements of the provider in question.
Provision to third parties
We can pass on your data to our partners. These partners provide customized advertisements based on your personal data. These partners are involved in the execution of the agreement. These partners can use your data for their own marketing purposes. These partners can approach you independently for acquisition purposes.
Social media buttons
Our site includes social media buttons. The administrators of these services use these buttons to collect your personal data.
Google Analytics
We use Google Analytics to track how visitors use our website. We have entered into a processing agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services and we do not anonymize the IP addresses. You can prevent the recording and processing of the data generated by the cookies (including your IP address) by downloading and installing the so-called "opt-out browser add-on" via the following link: tools.google.com/dlpage/gaoptout?hl=nl
More information about Google Analytics' privacy policy can be found via the following link: https://www.google.com/intl/nl_ALL/analytics/learn/privacy.html
Security
We take security measures to limit misuse of and unauthorized access to personal data and are secured with an SSL certificate and https connection.
Third party websites
This privacy statement does not apply to third party websites that are connected to this website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.
Payments
We collect information about you during the checkout process in our store.
Data collected for orders
When you order products from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment information and optional account information like a username and password. We’ll use this information for purposes, such as, to:
• To send you information about your account and order
• To respond to your requests, including refunds and complaints
• To process payments and prevent fraud
• To set up your account for our store
• To comply with legal obligations, such as calculating taxes
• To improve our store offering
• To send you marketing messages, if you choose to do so
